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You can reach us directly by email at: contact@pdfup.org
Report a tool that does not load, an operation that produces an unexpected result, or a PDF feature that appears unsupported. Include the exact tool URL, browser and version, operating system, steps to reproduce the problem, and the text of any error message.
Suggest a new PDF workflow or an improvement to an existing tool. Explaining the task you are trying to complete is more useful than naming a feature alone, because it helps us understand the expected input and output.
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Contact us about open-source notices, project licensing, or a responsibly disclosed security issue. For sensitive vulnerability details, begin with a concise description and avoid publishing exploit information in a public channel.
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When a sample is necessary, create a synthetic PDF that reproduces the issue or remove names, account numbers, signatures, metadata, attachments, and other identifying information first. Never send a document unless you have permission to disclose it.
PDFup cannot recover files that were never saved, retrieve documents from your browser after a session, or reset passwords on encrypted PDFs. Keep your original files and work only with documents you own or are authorized to modify.
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